Reviews | Arbor Apartments

5.0 /5

2,121 Reviews

Jan 13, 2025

Survey

The entire staff is always professional and friendly

Business Owner replied on Jan 14, 2025:

Hi Michael, thank you for sharing your feedback with us! We're glad to hear that Jahlil and Bruce completed your kitchen light cover repair efficiently and to your satisfaction. If there's anything else you need, feel free to give us a call or stop by the office. Have a fantastic day!

Jan 13, 2025

Survey

I am very pleased with living at Waterford Apartments. I just renewed my lease. I moved from 4 hours away. Kim Hillawi, in the leasing office was spectacular in making my move seamless. Also, throughout the last year she has been very helpful with any issues I’ve had. Thank you so much! The maintenance dept. is on top of repairs and does an excellent job. This is something that is a rare find in renting. I appreciate what you do.

Business Owner replied on Jan 13, 2025:

Hi Donna, thank you for sharing your experience at The Waterford at Mandarin. We're thrilled to hear that Kim made your move seamless and has continued to provide excellent support throughout the year. We're also glad our maintenance team has met your expectations. If you need anything else, please give us a call or stop by the office. Have a great day!

Jan 11, 2025

Survey

We moved in last year and kim Hillawi made it easy for us and every time I requested something she is more than happy to help she does he job perfect

Business Owner replied on Jan 13, 2025:

Samer, thank you so much for your fantastic 5-star review! It’s wonderful to hear that Kim has gone above and beyond to make your experience at The Waterford at Mandarin exceptional. If there’s anything more we can do to enhance your time here, please feel free to give us a call or stop by the office. Wishing you a great day!

Jan 10, 2025

Survey

The staff are so nice! Especially Kim, she was so sweet and very helpful! Everywhere is very clean.

Business Owner replied on Jan 13, 2025:

Hello Jaiden, thank you for taking the time to share your experience with us at The Waterford at Mandarin! We're thrilled to hear that our team made a positive impression and that Kim went above and beyond to ensure your experience was exceptional. If there's anything more we can do for you, don't hesitate to give us a call or stop by the office. Have an amazing day!

Jan 7, 2025

Survey

Miss shirley is very professional and well informed

Business Owner replied on Jan 8, 2025:

Gabrielle, thank you for sharing your positive experience with us. We are so glad to hear that our team member was able to assist you in such a professional and knowledgeable manner. We are proud to have her on our team, and will be sure to pass along your kind words along. If you need anything else, feel free to reach out anytime!

Jan 6, 2025

Survey

Tyesha had amazing customer service. She did the job fast and correct and happy manner .

Business Owner replied on Jan 7, 2025:

Hi Cardella! Thank you so much for your fantastic 5-star survey. We’re delighted to hear that Tyesha was able to repair your sink drain efficiently and to your satisfaction. If there’s anything more you need, please don’t hesitate to give us a call or stop by the office. Wishing you a wonderful day!

Jan 2, 2025

Survey

Service was superb. Jevon knows what he is doing and was an extraordinary help in accommodating my needs

Business Owner replied on Jan 3, 2025:

Larry, thank you for your kind words. We are so glad to hear that our team member was able to provide you with exceptional service. He is committed to supporting each and every resident, and we are thrilled it made a difference for you. Thank you again and have a wonderful rest of your day!

Jan 2, 2025

Survey

Jeremiah is always the best. Super nice and always fixes stuff on time

Business Owner replied on Jan 3, 2025:

Nikki, thank you for this wonderful review. We are thrilled to hear that our team member consistently provides top-notch service. His dedication to being both friendly and reliable is what makes him such a valuable part of our team. We really appreciate your feedback and look forward to continuing to serve you. If there is anything else we can assist you with, please feel free to let us know!