Reviews | Arbor Apartments

5.0 /5

2,148 Reviews

Apr 16, 2025

Survey

Thank you to Christy for responding to our landscaping inquiry in a timely and friendly manner. We are fortunate to have her at Hunter’s Crossing. She’s a gem!

Business Owner replied on Apr 16, 2025:

Thank you so much, Liz! We're thrilled to hear Christy was helpful and responsive to your landscaping inquiry. We’re lucky to have her on our team and appreciate you taking the time to share your kind words!

Apr 15, 2025

Survey

Three Years in now. And as always property manager, Melissa and her staff and Adrian five stars always.

Business Owner replied on Apr 15, 2025:

Thank you, Nicole! Three years and still going strong—we love to hear it. We're so glad Melissa, Adrian, and the rest of the team continue to make a positive impact. We truly appreciate you being part of the community and sharing your experience!

Apr 13, 2025

Survey

Kim and Jevon was exceptional in my concerns. There was an issue with my renters insurance and my lease. Kim and Javon was very helpful and knowledgeable in explaining and giving me the correct information to move forward, I appreciate it. Great employees working for this property management. Thanks Allen& Sylvia Boone

Business Owner replied on Apr 14, 2025:

Thank you, Allen and Sylvia! We’re so glad to hear our team was able to assist you and provide the support you needed. We appreciate your kind words and are happy to have you as part of our community!

Apr 3, 2025

Survey

This community has the best maintenance team I have ever seen. They are very efficient and really care for the property well.

Business Owner replied on Apr 3, 2025:

Thank you, Rachel! We're so glad to hear you're happy with the service you received. Our maintenance team takes great pride in keeping the community in top shape, and we appreciate your kind words and recognition.

Apr 2, 2025

Survey

Everyone is fantastic - and clearly all the same page!

Business Owner replied on Apr 3, 2025:

Thank you, Jackie! We’re so glad to hear you’ve had a fantastic experience at 23West. It means a lot to know our team has made a positive impact during your time here. Wishing you all the best with your upcoming move!

Apr 1, 2025

Survey

As always , Robert and the rest of the maintenance staff do an excellent job and are always courteous and responsible. You can't beat the maintenance team at Lake Crossing. Shawn and all the management are great people.

Business Owner replied on Apr 2, 2025:

Thank you so much for your kind words! We're happy to hear that you're pleased with the service and support from both the maintenance and management teams. We appreciate you being a part of the Lake Crossing community!

Mar 28, 2025

Survey

Klint was extremely kind and went above and beyond to resolve the requested maintenance. We couldn't be happier with excellent service we were provided!

Business Owner replied on Mar 31, 2025:

Thank you, Nicole! We’re so glad to hear Klint provided such excellent service during your recent maintenance visit. We truly appreciate your kind words and will make sure he’s recognized for going above and beyond!

Mar 17, 2025

Survey

Bruce and Jahlil did an excelled job in repairing my refrigerator. They were very professional and courteous and knew what they were doing. Thank you Bruce and Jahlil for a job well done 👏

Business Owner replied on Mar 18, 2025:

Hi Christine, thank you for your kind words! We're thrilled to hear that Bruce and Jahlil provided excellent service while repairing your refrigerator. We appreciate your feedback and are always here if you need anything!