Reviews | Arbor Apartments

5.0 /5

2,140 Reviews

Mar 28, 2025

Survey

Klint was extremely kind and went above and beyond to resolve the requested maintenance. We couldn't be happier with excellent service we were provided!

Business Owner replied on Mar 31, 2025:

Thank you, Nicole! We’re so glad to hear Klint provided such excellent service during your recent maintenance visit. We truly appreciate your kind words and will make sure he’s recognized for going above and beyond!

Mar 17, 2025

Survey

Bruce and Jahlil did an excelled job in repairing my refrigerator. They were very professional and courteous and knew what they were doing. Thank you Bruce and Jahlil for a job well done 👏

Business Owner replied on Mar 18, 2025:

Hi Christine, thank you for your kind words! We're thrilled to hear that Bruce and Jahlil provided excellent service while repairing your refrigerator. We appreciate your feedback and are always here if you need anything!

Mar 7, 2025

Survey

"Al in the leasing office handled my concerns with exceptional professionalism and efficiency. His prompt and attentive approach ensured everything was resolved smoothly and quickly. Truly grateful for his outstanding service!"

Business Owner replied on Mar 7, 2025:

Gery, thank you for your thoughtful review! We’re delighted to hear that Al and Jahlil provided exceptional service and made the process smooth for you. Your kind words mean a lot to our team, and we appreciate you taking the time to share your experience!

Mar 2, 2025

Survey

Of all the maintenance people at this location and other apartments I've live in, Ty is the best! She takes pride in all her work, getting work orders done as quickly as she can and doing them right the first time. She's a very friendly person, who brings joy to all that deal with her. She really cares about each and every one of us, and she makes our apartment complex better. We hope to never lose her as a our maintenance person!

Business Owner replied on Mar 3, 2025:

Hi Valarie, thank you for your thoughtful review! We're thrilled to hear that Ty has made such a positive impact with her dedication and excellent service. She truly is a valuable part of our team, and we appreciate you recognizing her hard work. If you ever need anything, we're always happy to help!

Feb 27, 2025

Survey

Bruce and Jahlil always do an incredible job. They’re friendly, professional and quick!

Business Owner replied on Feb 28, 2025:

Hi Kim. thank you for your kind words! We're so glad to hear that Bruce and Jahlil provided excellent service. We appreciate your feedback and are always here if you need anything in the future!

Feb 23, 2025

Survey

Easy transition moving into my apartment. Everyone in the office and maintenance staff are very kind and friendly.

Business Owner replied on Feb 25, 2025:

Thank you for taking the time to let us know how we did! We're so glad to hear that your move-in process was smooth and that our office and maintenance teams have been kind and welcoming. We appreciate your feedback and are happy to have you as part of our community!

Feb 22, 2025

Survey

I’ve been living here just over two months and I’m super happy with this location. Lake Crossing literally checks off all the boxes on my list of things to look for when finding an apartment. The apartment is clean with modern amenities, the neighborhood is quiet and also clean. Everyone on staff has been so friendly and have gone above and beyond everytime I’ve spoken with them. To be frank , I love it here and intend to stay for years to come.

Business Owner replied on Feb 25, 2025:

Hi Michael, thank you for your amazing review! We're so happy to hear that Lake Crossing has been everything you were looking for in a home. It’s great to know you're enjoying the clean, modern amenities, quiet neighborhood, and friendly staff. We’re thrilled that you love it here and look forward to having you as part of our community for years to come!

Feb 22, 2025

Survey

Was stress free move in Definitely FIVE stars.Entire staff very helpful.

Business Owner replied on Feb 25, 2025:

James, thank you for your wonderful review! We're thrilled to hear that your move-in experience was stress-free and that our team was so helpful throughout the process. We appreciate your five-star rating and are happy to have you as part of our community!